Support

Write to suporte@yet.com.br, ideally from your account's email. Tell us what happened, in which app and on which device, and send a screenshot if you can. We reply on business days.

• Use your work email: Yet finds your company's workspace automatically.
• Forgot your password? Ask your workspace's administrator: they set a new one in the company's settings, under People.
• Your account is created by your company. If you don’t have one yet, your administrator can create it.

Check that Yet's notifications are allowed in the phone's settings.

• In the app, tap your photo and check your status: while set to “Do not disturb”, you won’t get notifications. Your workspace’s notification settings are there too.
• With Yet open on a computer, Hello doesn’t notify your phone — just like Slack, so you aren’t notified twice. Mail always does.

Who joins the workspace, with which role and in which apps, is up to your company's administrator, in Yet's settings. To change something on your account, contact them.

The workspace's administrator deletes the account, with your mail, messages and devices. Or write to privacidade@yet.com.br from the account's email. The details are in the Privacy Policy.

Requests about your data, such as access, correction or deletion: privacidade@yet.com.br.

Found a vulnerability? Write to seguranca@yet.com.br, and please don’t make it public until we’ve fixed it.